Orderimp

Refunds are a little bit tricky for some people because, while it is technically only one order, it's actually two different transactions - the initial ...

Unfortunately, no. When importing your refunds, the refund date will be the date you do the import because Shopify does not support adding the refund date us...

Great question! Shopify usually calls these ‘Options’ and ‘Values’ when they process an order. So the item might be a T-Shirt, and ‘Option 1’ might be ‘Size...

Great question. As long as you’re able to export a csv from Keystroke with the order information we should be able to handle it. The system will match orders...

Here is a quick guide from Lightspeed that you can use to export your csv file: https://ecom-support.lightspeedhq.com/hc/en-us/articles/220319408-Exporting-...

Not at this time. These are on our product roadmap to add in the future, but for now we are only able to import live and historic orders, and their associat...

You'll want to make a column on your order .csv that you can use as a customer 'tag' in Shopify. We like keeping it simple and just adding the w...

Great question. Orderimp will transfer over all your customers attached to your order history so that the next time they come to your store, their previous p...

No problem. You can manually type values into the email field that will be applied to ALL orders. Please do be careful here, as it will also overwrite any e...