FAQ

How do I add a new field to my orders from Orderimp's preset?
You may add as many new fields with manually entered (static) values from the preset page as you like. See this guide for a more complete tutorial, or this ...
Sun, 21 Apr, 2019 at 6:57 PM
Is Orderimp able to delete existing orders in Shopify?
Yes it is. Orderimp was designed with a fail-safe that requires you to first import the orders into the app before it can delete an order from Shopify. This...
Sun, 21 Apr, 2019 at 7:00 PM
Does Orderimp match orders based on handle or sku?
The app uses the Shopify Variant SKU to match products already in your inventory.
Sun, 21 Apr, 2019 at 7:55 PM
Is it necessary to import all columns in the sample sheet – or could we import selected columns?
The app allows you to map your spreadsheet columns however you want, it will skip any columns you decide not to map.
Sun, 21 Apr, 2019 at 7:55 PM
How does the White Glove service work?
We offer a full-service import for merchants who prefer the ease of having everything done for them when importing orders. Our White Glove service inc...
Sun, 11 Aug, 2019 at 1:55 AM
Can I import more than one file at a time?
Yes, you can. For multiple files we will need one column in each file to have unique values and to match up (ex. Order # or Customer ID). We will use this v...
Sun, 21 Apr, 2019 at 8:01 PM
Can we use Orderimp to handle a Kickstarter campaign?
Question: We are looking for a solution to bulk import about 7K orders from or Kickstarter campaign to our Shopify account in order for our fulfillment cent...
Sun, 21 Apr, 2019 at 8:13 PM
Can you import Magento orders?
Yes! Orderimp can handle orders from any ecommerce system that allows you to export your order history. We've found that Magento files sometimes take a ...
Sun, 21 Apr, 2019 at 8:21 PM
Is the cost for importing the only cost, regardless of how many times orders are deleted/reimported?
The cost is per unique order imported, you can import/reimport as many times as you like!
Sun, 21 Apr, 2019 at 8:25 PM
Can you import Quickbooks orders to Shopify?
Yes! As long as you are able to export the order history from Quickbooks, Orderimp will be able to import that data into Shopify.
Sun, 21 Apr, 2019 at 8:26 PM