FAQ
The Anytime Credits package will be the best option for merchants who need to import on a more frequent basis, as these credits do not expire. Check out th...
Sun, 21 Apr, 2019 at 5:02 PM
We guarantee to match the fastest import times on Shopify. Shopify limits every app on the app store to about 2 orders per second. This translates to about ...
Sun, 21 Apr, 2019 at 5:07 PM
The customers do not get notification emails for any orders that we import. Merchants will get notification emails for each imported order if not temporarily...
Sun, 21 Apr, 2019 at 5:09 PM
Yes! Orderimp supports importing orders as 'filled', 'partially filled', and 'new'. When importing new orders, you will see options ...
Sun, 21 Apr, 2019 at 5:13 PM
Yes! Orderimp allows you to designate any number of orders as new live orders, this option is designed for orders that need to are new and still need fulfil...
Sun, 21 Apr, 2019 at 5:17 PM
To mark an order as “unfulfilled”, manually type in the value “null” in the order preset for fulfillment status.
Sun, 21 Apr, 2019 at 5:19 PM
Absolutely! Orderimp can be used to import historical and new orders from any platform.
Sun, 21 Apr, 2019 at 5:25 PM
No. We have had high-volume merchants and celebrities upload and process millions of rows without issue.
Sun, 21 Apr, 2019 at 5:27 PM
If you try to import a product that does not exist, it will simply not show an image or link to the product in the merchant orders view. Customers will stil...
Sun, 21 Apr, 2019 at 8:45 PM
It depends on the total number of orders you'd like to import. It doesn't cost anything to just try us out for up to 50 orders, after that we have t...
Sun, 21 Apr, 2019 at 5:30 PM