Orderimp

Yes. If the app is nearing Shopify's limit for order imports, it will pause for a time to let Shopify reset. Once the limit is cleared, the app will aut...

This is a quirk of Shopify, by default they mark all orders as paid when doing an import if you don't specify otherwise. In order to change this you'...

No worries! This is a common issue that some people run into due to how Shopify handles reporting. When setting up your file for import, the first thing you...

We took a look at the Americommerce support docs and it looks like it might have to do with how the columns were mapped in their system for export. Here’s t...

Shopify sometimes takes a little while for their dashboard to update when a batch of new orders are imported. Give it 24 hours and try logging out/in from y...

Shopify defaults orders to Lbs, but it can be manually changed to Kg by updating your Shopify settings under General -> Standards and Formats.This thread...

Historic orders are automatically imported and archived by Shopify. The way that the merchant dashboards work on Shopify's end of things, is that archiv...

This can be caused by a few different things, but the root cause is usually a caching issue with your browser. There are a few things that you can try to ge...

Sometimes the settings in your orders file will cause the Orderimp system to fail to import special characters, such as 'ü or ß'. To fix this, try s...

This is a tough one because Shopify requires an email to successfully import, and as you point out, hardcoding a fake email would cause all the customers to ...