Error Messages

Billing address/country not supported
This is often caused by accidentally mapping both the Country and the Country Code mapped. Ensure that only one of these is selected, and double check that ...
Sun, 21 Apr, 2019 at 7:41 PM
Country field cannot be blank
If you are getting errors saying that your country cannot be blank, even though you have data for that field, It's most often related to your Shopify s...
Sun, 21 Apr, 2019 at 7:44 PM
I am getting some errors, nothing was imported, but it does not tell me what the errors are.
Shopify only accepts a few specific values otherwise will return an error. Most likely what happened was that one of your columns had values outside the opt...
Sun, 21 Apr, 2019 at 7:49 PM
I got "Customer Email Invalid" when importing. What happened?
This means that the email address associated with the order in question is not a valid email. It's possible that the customer provided a bad email when ...
Mon, 22 Apr, 2019 at 2:23 PM
Fulfillment status invalid
Shopify only allows certain specific values to be entered in the fulfillment_status field and any other values will be rejected by Shopify. To make things e...
Mon, 22 Apr, 2019 at 2:59 PM
CSV file could not be parsed
First, let's acknowledge that this is a tough feat to import all this data and sometimes our system might encounter a problem that we've not seen be...
Mon, 22 Apr, 2019 at 3:12 PM
Some orders are marked 'Error', but how do I find out what they are to fix them?
More often than not, this can be caused by Shopify if too many fields are exactly the same. Most of the time this can be due to using a sample sheet with dup...
Sun, 12 May, 2019 at 1:42 PM
I'm getting a strange 400 error, what does this mean?
This could be a few things. In general, this is an error that Shopify throws when they aren't able to accept the data that we are trying to import. From...
Fri, 31 May, 2019 at 9:56 AM
I'm getting a 400 error when trying to install the app on Shopify.
We can't say 100% without knowing the URL that you're seeing this from, but usually this type of error is seen when there is a cookie issue with Sho...
Fri, 31 May, 2019 at 9:59 AM